Native

Terms of Service

Effective Date: February 16, 2026

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Native ("we", "our", or "us") governing your access to and use of the Native workspace management service and Claude AI integration platform (the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

Eligibility

You must be at least 13 years old (or the applicable age of consent in your jurisdiction) to use the Service. By using the Service, you represent and warrant that you meet this age requirement.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

Account Registration

To use certain features of the Service, you must register for an account. You may register using Google OAuth or Microsoft OAuth. You agree to:

  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for extended periods.

Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Upload, transmit, or distribute any harmful, illegal, or offensive content
  • Harass, threaten, or harm others
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Attempt to gain unauthorized access to any portion of the Service or any other systems or networks
  • Use automated means (bots, scrapers, etc.) to access the Service without our express written permission
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Remove or modify any copyright, trademark, or other proprietary notices
  • Use the Service for any commercial purposes not expressly permitted by these Terms

We reserve the right to investigate and take appropriate action against anyone who violates this policy, including suspending or terminating accounts and reporting violations to law enforcement.

User Content

Your Content

You retain all rights to the content you create, upload, or store in the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, reproduce, modify, and display your User Content solely for the purpose of providing and improving the Service.

You represent and warrant that:

  • You own or have the necessary rights to all User Content you submit
  • Your User Content does not violate any third-party rights
  • Your User Content complies with these Terms and all applicable laws

Content Responsibility

You are solely responsible for your User Content. We do not endorse, support, represent, or guarantee the accuracy, completeness, or reliability of any User Content. We are not liable for any User Content or the consequences of using or relying on User Content.

We reserve the right (but have no obligation) to remove or disable access to any User Content that we determine violates these Terms or is otherwise objectionable.

Intellectual Property Rights

The Service and its original content (excluding User Content), features, and functionality are owned by Native and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. All other trademarks not owned by us that appear on the Service are the property of their respective owners.

Third-Party Services

The Service integrates with third-party services, including Google, Microsoft, and Anthropic (Claude AI). Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the content, practices, or policies of third-party services.

When you use Claude AI features through Native, your interactions are subject to Anthropic's terms and policies. We do not control and are not responsible for Claude's responses or behavior.

Payment Terms

Certain features of the Service may require payment. If you purchase a paid subscription:

  • You agree to pay all applicable fees as described at the time of purchase
  • Fees are non-refundable except as required by law or as explicitly stated in our refund policy
  • Subscriptions automatically renew unless cancelled before the renewal date
  • We reserve the right to change our fees upon reasonable notice
  • You are responsible for providing accurate billing information and updating it as needed

If payment fails or your account becomes past due, we may suspend or terminate your access to paid features.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • The Service will be uninterrupted, secure, or error-free
  • The results obtained from using the Service will be accurate or reliable
  • Any errors in the Service will be corrected
  • The Service will meet your requirements or expectations

YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. NO ADVICE OR INFORMATION OBTAINED FROM US OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NATIVE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of (or inability to access or use) the Service
  • Any conduct or content of any third party on the Service
  • Any User Content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Indemnification

You agree to indemnify, defend, and hold harmless Native, its affiliates, and their respective officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service
  • Your User Content
  • Your violation of these Terms
  • Your violation of any rights of another party

Termination

We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

You may terminate your account at any time by contacting us at support@withnative.ai.

Upon termination, your right to use the Service will immediately cease. We will delete or anonymize your data in accordance with our Privacy Policy, except where we are required to retain it for legal purposes or where it is part of shared workspaces with other active users.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Native is registered, without regard to its conflict of law provisions.

Any disputes arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the applicable arbitration rules, except where prohibited by law.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Effective Date" at the top.

Your continued use of the Service after any changes indicates your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.

Miscellaneous

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Native regarding the Service.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@withnative.ai
Website: https://withnative.ai